TCH Daily · Work
How to chase late payers with AI email — UK polite firm
Chase emails fail when they are either apologetic or aggressive. Clear, dated, next step.
Seven moves. Paper trail intact.
- Day 1 after due: short reminder. Invoice number, amount, link, due date.
- Day 7: firmer. Ask for payment date. Offer to help if invoice is wrong.
- Day 14: consequences. State late fee or pause on work if that is your policy.
- AI drafts, you tone-check. Remove anything snide or needy.
- CC yourself. Paper trail. Same thread.
- Phone if ignored. Email alone sometimes dies in filters.
- Prompt pack. Freelancer AI Invoice Pack includes chase email prompts.